Meyer & Associates - State Of The Convenience Store Industry
SUCCESS ATTRIBUTES FOR C-STORE CHAINS
PASSION FOR BUSINESS - from current and potential leaders, from current and potential owners
STRATEGIC DIRECTION
Chapter 11 ready - in order to avoid it!
Logical financial structure - match long-term assets with LT debt
Fundamentals in check - key barometers monitored consistently
Technology smart - proactive vs reactive implementation
MARKETING DRIVEN
Leverage each facility - ATMs, QSRs, other traffic generators
Category management - listen to consumer by site: for fuel, smokers, beer and dairy consumers. Gain your SOM from each of these drivers
Foodservice - sometimes including "brands" of tenants
Loyalty programs - continues one of industry's biggest opportunities
ACCOUNTABILITY & RESPONSIVENESS
All departments - operations, HR, marketing, accounting, IS
Timely information - CPG, CPW, weekly GP $, labor cost
Profit plan - by-line time historical results for 2+ years on each store/company, next 3 years projected
Capital plans - for remodelings, new stores, acquisition and funding
Administrative plan - resources to accomplish
FEEDBACK WELCOME
M&A's research will remain relevant so long as retailers and suppliers continue to take the time to provide their individual feedback on our interpretations. Any and all affirmations of our findings or other opinions may be forwarded by email at dmeyer@dickmeyer.com. Good luck!